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I WANT TO KNOW WHERE MY ORDER IS
I WANT TO RETURN SOMETHING
Enter the order number found in the order confirmation email
Register returns easily online. All you need is the order number found in the order confirmation email, and the email address used when placing your order.
The return request must be raised with us within 15 days from the date you receive your parcel
order no*
You can chat with our Virtual assistant 24/7 for answers to frequently asked questions. You’ll be put through to a live agent if you need more help, during below opening hours.
Call us
1800-889-8999
Free of charge
Opening Hours
Phone
Monday – Sunday: 8.00 – 22.00
Chat
Monday – Sunday: 8.00 – 22.00
Email
customerservice.@thevintageverse
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All product returns come at an environmental cost and each returned package leaves a significant trail of emissions. thevintageverse encourages you to be a contributor towards climate positive fashion. Kindly refer to our product details and size guide to avoid inconvenience of returns